Shipping

SHIPPING INFORMATION

To ensure you get your purchase (coffee and/or accessories) as soon as possible, we can ship out almost all orders within 24hrs of payment from Monday to Friday.

  • We use Bpost and regular postal services to ship your orders to following countries: Austria, Belgium, Bulgaria, Croatia, Denmark, Spain, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania , Luxembourg, Poland, Portugal, Romania, the Czech Republic, the Netherlands, the United Kingdom, Slovakia, Slovenia and Sweden.
  • If you order before 12am, your products will ship the same day.
  • Please allow up to 4 days, after receiving your payment, for your orders to ship via Bpost.
  • You will be sent a tracking number when your order has been shipped with Bpost, please allow up to 12 hours for tracking information to be updated.
  • Once your order leaves Belga & Co, it is out of our control. For questions and concerns about shipping, please contact Bpost.
  • Shipping fees are non-refundable.

EASY RETURNS & EXCHANGES

If you have any questions concerning your purchased items please contact us at info@belgacoffee.com

  • Returns and exchanges will be accepted within 15 days of purchase.
  • Your account will be refunded within 3–5 days of receipt of your item(s).
  • All returned packages should be insured.
  • We will not accept any items that have been used or damaged by the purchaser.
  • We do not reimburse shipping costs.
  • Returns are out of our control until they arrive at our main office in Antwerp.